CRM

Never Lose a Lead Again

Calls, emails, texts, chats, unified. Track every project inquiry alongside full project history in one feed.

Lead Feed
AP
Adams Kitchen Remodel
Adam Peterson · 2h ago
NEW
"Need 14 base cabinets, 8 uppers. Walnut fronts, soft-close. Can you quote by Friday?"
RFQ v12 filesPast client
JL
Lee Garage Cabinets
Janet Lee · 1d ago
QUOTING
Chat: "Can we do plywood instead?"
RFQ v3 — revised$4,250
Pogacar Office Buildout
Closed · $12,800
WON

Why Shops Hate Lead Tracking

You didn't start a shop to be a CRM admin. But without one, revenue slips through the cracks.

1

New cabinet inquiries hit email, phone, even Instagram DMs.

25% get lost in follow-up.

2

RFQs pile up with no versioning. Change orders get missed.

"Make doors 1/4" deeper" lost in a thread.

3

No single source of truth. Past projects, quotes, files scattered across tools.

$20k+ in missed revenue.

"Last month, 2 kitchen RFQs vanished in email. That's $20k in revenue gone because nobody followed up."— Shop owner, 12-person cabinet shop

CRM in 30 Seconds

From first contact to closed deal, every step stays in one place.

Step 1Lead enters

Email, call, or text auto-creates an RFQ card with conversation history and past project context.

Step 2Real-time chat

Communicate alongside the RFQ review. No phone tag, instant client sync.

Step 3Client revises

"Deeper rabbets" auto-versions the RFQ and flags it for review. Nothing gets missed.

Step 4Access history

Past quotes, files, and project details load instantly so you have full context.

Step 5Close the deal

One click to project template, cost library, and milestone invoice.

What This Gets You

2x
faster close rates

Every lead visible with full project history context.

0
dropped details

RFQ versioning + complete file history catches scope creep.

100%
phone-free

Real-time chat alongside RFQ keeps deals moving without phone tag.

No
learning curve

Built for shop talk, not sales jargon. Your team uses it day one.

Everything Included

Core functions and shop workflows, purpose-built for make-to-order manufacturing.

Lead capture

Auto-pulls calls, texts, and emails into one unified feed.

Real-time chat

Communicate alongside RFQ and project review.

RFQ management

Auto-versioning with change order flags.

Complete history

Past projects, quotes, files, and details in one system.

Team assignment

Assign leads to foremen with one tap.

Role-based access

Foremen handle RFQs, owners see the pipeline.

Shop Workflows Covered

Cabinet RFQ to quote + deposit
Full chat history preserved through the entire flow.
5 min
Change order flagged + versioned
Auto-tracked with complete project context.
Instant
Walk-in inquiry to project handoff
Mobile entry with past client work review.
2 min

Frequently Asked Questions

No, we charge a flat monthly fee and not per user. Reach out to get a product demo and talk pricing with us.

Yes. Role-based access lets foremen handle RFQs while owners see pipeline overview.

OpenSpindle provides client onboarding to make getting started a breeze. Reach out to schedule a free call to learn about OpenSpindle and our onboarding services.

Ready to Stop Losing Leads?

Join shops using OpenSpindle to cut tool sprawl and closing more work.